The LAUAK Group undertakes that the collecting and the processing of your data, carried out using the www.groupe-lauak.fr site, complies with personal data protection regulations in accordance with the General Data Protection Regulation (GDPR – EU2016/679) and the French Data Protection Act.
This confidentiality policy defines and informs you of the way in which the LAUAK Group uses and protects the information that you disclose to us, where applicable, when you use this site which can be reached from the following URL: www.groupe-lauak.fr (hereinafter referred to as the “Site”).
Please note that this confidentiality policy can be changed or supplemented at any time by us, in particular for the purposes of complying with any change in legislation, regulations, jurisprudence or technology. In such a case, the date it was updated shall be clearly identified in the header of this policy. The User is subject to these modifications as soon as they are published online. Consequently, the User should consult this confidentiality and cookie usage policy on a regular basis in order to be aware of any changes.
Personal data
Generally, it is possible to visit the Site without communicating any personal information concerning you. In any case, you are in no way required to send us this information.
However, if you refuse, you may not be able to take advantage of certain pieces of information or services that you have requested. As such, indeed, we may need in certain cases to request “Personal Information” from you. By supplying this information, you expressly accept that it be processed by us, for the purposes indicated in point 2 hereinbelow.
In accordance with the General Data Protection Regulation adopted by the European Parliament on 14 April 2016, and with the Data Protection Act of 6 January 1978 amended, we inform you of the following points:
Identity of the controller
The data controller is SARL LAUAK, headquartered at 2245, Route de Minhotz, 64240 HASPARREN – France.
contact@groupe-lauak.com
Purposes of the processing
Groupe LAUAK may collect and process Personal Information (name, surname, company, email, phone, message, attachments) for the purpose of making contact via forms. These data and documents are retained for a maximum of 3 years.
Only employees and administrators of Groupe LAUAK are recipients of your Personal Information. These are never transmitted to third parties, nor used for commercial purposes.
No decision concerning you is made solely on the basis of automated processing, including profiling.
Retention time
Your Personal Information is retained by the LAUAK Group only for the time corresponding to the purpose of collection as indicated in 2 above.
Data processing and liberties
In accordance with the General Data Protection Regulation (GDPR) and Law No. 78-17 of January 6, 1978, as amended, relating to data processing, files, and freedoms, you have the following rights: all users have the right to access, rectify, erase, restrict the processing of, object to, and transfer personal data concerning them, by submitting a written and signed request, accompanied by a copy of the identity document with the signature of the holder, specifying the address to which the reply should be sent.
All communications must be sent to us by writing to the postal address mentioned in point 1.
Rights regarding your personal data
Right of access
You have the right to access and obtain a clear and understandable copy of your Personal Information.
Right to rectify data
If your data is inaccurate, incorrect, incomplete, or obsolete, you may request that it be corrected or updated at any time.
Right to erasure (or right to be forgotten)
In certain cases, you may request the deletion of your personal data, particularly if it is no longer necessary for the purposes for which it was collected.
Right to restriction of processing
You may request that the use of your data be temporarily restricted, for example while its accuracy is being verified or in the context of an objection.
Right to object
This right may only be exercised in one of the following two situations:
- When the exercise of this right is based on legitimate grounds; or
- When the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.
Right to portability
You have the option of retrieving the personal data you have provided in a structured, commonly used, and machine-readable format, and transmitting it to another data controller.
Post-mortem right
You may also define general guidelines (with a trusted third party certified by the CNIL) or specific guidelines (specific to LAUAK by sending them to us directly) regarding the fate of your personal data after your death.
Exercising your rights
Contacting the DPO
For any requests relating to your personal data (access, rectification, deletion, etc.), you can contact our GDPR representative at the following address:
dpo@groupe-lauak.com
Or by mail to SARL LAUAK – GDPR Department, at the postal address mentioned in point 1.
Our Data Protection Officer (DPO), appointed in accordance with the GDPR, is registered with the CNIL.
Please include proof of identity with your request to ensure the security of your data.
By mail
To help you with this process, particularly if you wish to exercise your rights on your own behalf or on behalf of a deceased relative by sending a written request to the postal address mentioned in point 1, you will find a letter template developed by the CNIL by clicking on the following link.
Response time
The LAUAK Group undertakes to respond to your request for access, rectification, or opposition, or any other additional request for information within a reasonable period of time, which shall not exceed one month from receipt of your request.
Complaints to the competent authority
If you consider that the LAUAK Group is not complying with its obligations regarding your Personal Information, you may lodge a complaint or request with the competent authority. In France, the competent authority is the CNIL, to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.